The Unsung Hero: Why Admin Assistants Are the Heart of the Business

For years, I've thrived in the often-unsung role of an administrative assistant. Many see it as just "office work," but I know the truth: we're the heart of the business, the glue that holds

everything together. And the company culture? It's the lifeblood that fuels our passion and effectiveness.

My days are a whirlwind of tasks – assigning schedule, updating SOP’s, handling correspondence, contacting clients, and so much more. It's a constant juggling act, requiring organization, efficiency, and a keen eye for detail. But it's far more than just ticking boxes. I'm the first point of contact for many, often setting the tone for how clients and colleagues perceive the company. A friendly greeting, a helpful response, a well-organized meeting – these small interactions build trust and create positive impressions. I'm actively encouraging the business to thrive, one well-organized email and smoothly scheduled meeting at a time.

This isn't just about keeping the wheels turning; it's about empowering others. A positive company culture, one that values its employees and fosters a sense of community, is essential. When employees feel valued and supported, their productivity and morale soar. In my role, I get to witness this firsthand. I see the impact of a supportive environment on my colleagues' well-being and performance.

My job isn't just about administrative tasks; it's about providing the tools that enable others to better themselves. By ensuring that everyone has the resources they need – from the right equipment to timely information – I help them focus on their core responsibilities and excel in their roles. I'm constantly looking for ways to streamline processes, improve communication, and create a more efficient and supportive work environment. This, in turn, contributes to the overall success of the company and the professional growth of my colleagues.

The administrative assistant role is often overlooked, but it's crucial. We are the unsung heroes, the quiet champions of efficiency and productivity. And a strong company culture is the foundation upon which we build our success, both individually and collectively. It's a reminder that even in the smallest of roles, we can make a significant impact on the lives of others and the success of the business. It's more than just a job; it's a contribution to something bigger.

Chris Tambong

Admin Assistant

& New Member of our Growing Team